Last updated: August 2025

Welcome to Metalbird. We're glad you're here. These Terms of Service (“Terms”) explain the rules for using our website and buying our products. If you're on our site or placing an order, you're agreeing to these Terms — so give them a look.

1. Who We Are

Metalbird Global Limited is a New Zealand-owned company. Our business address is:

362 Matakana Valley Road, Matakana, Auckland 0985, New Zealand

2. Eligibility

You must be at least 18 years old (or the legal age in your country), and legally able to enter into contracts, to place an order. Please provide accurate, honest information — we reserve the right to refuse service to anyone misbehaving or misrepresenting.

3. Orders & Payment

We accept secure payments through Shopify Payments, PayPal, and Afterpay. By placing an order, you confirm that:

• Your payment details are valid and authorised

• You’re buying for personal (not resale) use

• You understand prices may change and availability may vary

We may cancel or limit quantities if something seems off — fraud checks, inventory issues, or just a big flurry of birds heading to one address.

4. Intellectual Property

Everything on our website — text, images, designs, you name it — is protected by copyright or other IP rights owned by Metalbird Global Limited. Please don’t copy, reproduce, distribute, or reuse without permission. We love when people share, but legally, you’ve got to ask first.

5. User Conduct

Don't use our website to do anything unlawful, harmful, or sneaky. That includes:

• Attempting to hack or mess with the site

• Uploading viruses or dodgy code

• Impersonating others or giving false info

• Scraping our content

We reserve the right to suspend access if needed.

6. Product Guarantee

All Metalbird products are crafted from premium Corten steel, designed to weather beautifully and last a lifetime. If you're unhappy with your bird due to a material or craftsmanship issue, get in touch at [email protected] — we’ll sort it.

This guarantee doesn’t cover accidental damage, misuse, or normal wear that’s outside the intended purpose.

7. Disclaimer & Limitation of Liability

We do our best to keep things running smoothly, but:

• We make no guarantees that the site will always be error-free or available 24/7

• All services and products are provided “as is”

We’re not responsible for any indirect, incidental, or consequential damages related to your use of the site or products.

Our total liability, if any, will never exceed the purchase price of the product in question.

8. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes will be handled by New Zealand courts, unless we both agree otherwise.

9. Updates to These Terms

We may update these Terms from time to time. If we do, we’ll post the new version here and update the “last updated” date. Continuing to use the site means you accept the changes.

10. Contact Us

Got questions or need clarification? Reach out:

Email: [email protected]

Address: 362 Matakana Valley Road, Matakana, Auckland 0985, New Zealand