Last updated: August 2025

Metalbird is committed to inclusion, access, and human-centered design. We want everyone — regardless of ability — to be able to use our website, find the right bird, and complete a purchase without barriers.

That’s not just a legal thing. It’s a values thing.

Our Accessibility Commitment

We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards wherever possible. These guidelines help ensure our website is:

• Perceivable – Users can see or hear the content

• Operable – Navigation is possible with a keyboard or assistive tech

• Understandable – Pages behave consistently and predictably

• Robust – Compatible with current and future tech

We’ve taken steps to improve accessibility and are actively working to maintain and enhance those efforts.

Meet Our Digital Wingman – Your On-Site Assistant

We’ve introduced a digital assistant, our Digital Wingman, to help make browsing and buying even easier. Need help finding a bird? Got questions about shipping or installation? Our Wingman can answer in real-time and support a wide range of customer needs — including for users who prefer text-based navigation or need help locating information without scanning the whole site.

It’s part of how we aim to create a more accessible and intuitive experience for every visitor.

How We Support Accessibility

• Regular site scans and audits

• Contrast and font readability checks

• Keyboard navigation compatibility

• Alternative text for meaningful images

• Testing on screen readers and assistive tools

• Continued exploration of voice-based browsing and other accessibility tech

Need Assistance?

If you’re having trouble using any part of our site, we want to help. Please contact us so we can assist you directly:

Email: [email protected]

Our team will do everything we can to provide the information or service you need through an accessible method — whether that’s by email, alternate file format, or another accommodation.

Ongoing Efforts

We know accessibility isn’t a one-and-done project. We view it as an ongoing journey of improvement, collaboration, and empathy. If you have feedback or ideas to help us do better, we’d love to hear them.

Thanks for helping us make Metalbird a space for everyone to land.