Q. How did Metalbird start?
A. Metalbird was started in New Zealand in 2009, as a street art project.
Q. What is a Metalbird made from?
A. Metalbirds are laser cut from 3mm Corten® steel.
Q. What is Corten® steel?
A. A copper chromium alloy steel, Corten® is weather resistant – it’s designed to rust quickly, which gives a layer of protection. It means that Metalbirds last for decades, with a patina that changes with the seasons.
Q. Do you include order information in the shipment?
A. No – because Metalbirds are often given as gifts, your order information is emailed to the address you give us at the check out.
Q. How much does shipping cost?
A. $5.95 NZD. Or Free Shipping on orders over $150.
Q. Can I ship to multiple addresses?
A. Yes, you can. You just have to place an order for each address separately. Shipping fees will apply for each order placed. In order to take advantage of promotional periods, or free freight, orders must be placed together to qualify. *Please note, for shipping to a PO box, items will be delivered to a box lobby or other collection location. To avoid a long travel to a nearby collection point, we do recommend providing a physical address.
Q. How long will it take to dispatch my bird?
A. Processing your order can take 24-48 hours. Once your order leaves our warehouse, you'll receive an email notification with track and trace information for you to monitor. From there, orders will be delivered the next business day if you live in Auckland. For orders heading outside of Auckland, ordered will be delivered between 1 and 2 business days. Rural addresses are delivered within 2-3 business days.
Q. Do you ship overseas?
Y. At the moment, no. We are only shipping orders within NZ for the remainder of 2020.
Q. Where are Metalbirds made?
A. Right here in New Zealand.
Q. How do I install a Metalbird?
A. It’s easy – just hammer it into a tree, post, side of your abode, anywhere really! This is the exciting part where you get to become an Artist, and find the perfect spot for your art.
Q. Will hammering in my Metalbird damage the tree?
A. No – you may see your tree leaking sap at first, but this will heal quickly. Hammering your Metalbird into a tree will not cause any long-term damage.
Q. Can you paint them?
A. Preferably, no. Metalbirds are made from Corten® which is designed to rust. This means paint won’t stay on for long. If you really want to, you could try prepping the surface, and get them professionally powder coated. However, we like them just the way they are - in the natural state.
Q. Will it go rusty?
A. Yes – Metalbirds are made from Corten® which is designed to patina. This gives them long term protection against the elements, and a beautiful patina that shifts with the season. The patina will then seal the bird, protecting it from corrosion or disintegrating as other materials do. Instead, your bird will last for decades and deepen in colour as time goes on.
Q. Where are your shops?
A. You can easily buy your Metalbird online here. For a list of stockists, please contact us on [email protected]
Q. Why does my Metalbird change colour?
A. Metalbirds are made from Corten® which is designed to rust. This gives them long term protection against the elements, and a beautiful patina that shifts with the season.
Q. Can Metalbirds be sent as gifts?
A. Yes absolutely! No pricing information is delivered with your bird. There is also an option to leave a personal message before you checkout, that will be printed out on the back of our beautiful postcard. Please ensure your message is included before checking out, as we will be unable to add this later on.
Q. Do you do gift cards?
A. Yes! We have gift vouchers which are sent electronically. Gift voucher amounts are available in 4 different amounts to match our differently priced birds. Your gift voucher will be sent directly to the email you have provided. If you are unable to locate your voucher, please check your junk box. If you are still unable to locate, please contact us at [email protected], and we will resend the voucher.
Q. Does my gift voucher expire?
A. No! Feel free to use it anytime.
Q. How do I become a reseller?
A. Apply here