Help Centre

Update: As of 11/10: All of our birds are shipped out of Auckland. While the rest of New Zealand is in Alert Level 2, Auckland still remains in Alert Level 3. While we aim to process your order within 24 hours, this can take up to 48 hours due to staff limitations. Deliveries are still seeing significant delays due to Covid operating restrictions, and an overwhelming amount of backlog through the postal system here in Auckland. We have been advised by NZ Post, that parcels can be delayed between 7-10 working days. 

Remember you can track all parcels sent within NZ with us online and please only contact our customer support team if your parcel has been delayed by more than 10 working days.

For additional information from NZ post regarding delays and processing times, you can head here. 

Once your order leaves our warehouse, you will receive an email notification with track and trace information for you to monitor your bird's journey.

Metalbird was started in New Zealand in 2009, as a street art project.

Metalbirds are laser cut from 3mm Corten® steel.

A copper chromium alloy steel, Corten® is weather resistant – it’s designed to rust quickly, which gives a layer of protection. It means that Metalbirds last for decades, with a patina that changes with the seasons.

No – because Metalbirds are often given as gifts, your order information is emailed to the address you give us at the check out.

$5.95 NZD. Or Free Shipping on orders over $150.

Yes, you can. You just have to place an order for each address separately. Shipping fees will apply for each order placed. In order to take advantage of promotional periods, discounted items with purchase, or free freight, orders must be placed together, and be heading to the same address to qualify. 

Processing your order can take 24-48 hours. Once your order leaves our warehouse, you'll receive an email notification with track and trace information for you to monitor. From there, orders will be delivered the next business day if you live in Auckland. For orders heading outside of Auckland, ordered will be delivered between 1 and 2 business days. Rural addresses are delivered within 2-3 business days.

At the moment, no. We are only shipping orders within NZ for the remainder of 2021.

Right here in New Zealand.

It’s easy – just hammer it into a tree, post, side of your abode, anywhere really! This is the exciting part where you get to become an Artist, and find the perfect spot for your art.

No – you may see your tree leaking sap at first, but this will heal quickly. Hammering your Metalbird into a tree will not cause any long-term damage.

Preferably, no. Metalbirds are made from Corten® which is designed to rust. This means paint won’t stay on for long. If you really want to, you could try prepping the surface, and get them professionally powder coated. However, we like them just the way they are - in the natural state.

Yes – Metalbirds are made from Corten® which is designed to patina. This gives them long term protection against the elements, and a beautiful patina that shifts with the season. The patina will then seal the bird, protecting it from  corrosion or disintegrating as other materials do. Instead, your bird will last for decades and deepen in colour as time goes on.

You can easily buy your Metalbird online here. For a list of stockists, please contact us on [email protected]

Metalbirds are made from Corten® which is designed to rust. This gives them long term protection against the elements, and a beautiful patina that shifts with the season.

Yes absolutely! No pricing information is delivered with your bird. There is also an option to leave a personal message before you checkout, that will be printed out on the back of our beautiful postcard. Please ensure your message is included before checking out, as we will be unable to add this later on. 

Yes! We have gift vouchers which are sent electronically. Gift voucher amounts are available in 4 different amounts to match our differently priced birds. Your gift voucher will be sent directly to the email you have provided. If you are unable to locate your voucher, please check your junk box. If you are still unable to locate, please contact us at info[email protected], and we will resend the voucher.

No! Feel free to use it anytime.

Apply here