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Help Centre

Products

How did Metalbird start?

Where are Metalbirds made?

What is a Metalbird made from?

Why does my Metalbird change colour?

What is Corten® steel?

Will it go rusty?

Can you paint them?

Where are your shops?

How do I install a Metalbird?

Will hammering in my Metalbird damage the tree?

Ordering

Can I change my order?

Can I change my address or add a message on an order I've made?

Do you take pre-orders on out of stock items?

Do you offer Click & Collect?

The bird I want is out of stock! What do I do?

What is Shop Pay?

Shipping

How much does shipping cost?

Can I ship to multiple addresses?

How long will it take to dispatch my bird?

How long until delivery?

Can Metalbirds be sent as gifts?

Do you ship internationally?

Do you include order information in the shipment?

What if I'm not home when my order arrives?

Discount Codes & Gift Vouchers

Will my discount code expire?

Can I use my discount on discounted items?

Can I use more than one discount code?

Do you do gift cards?

Does my gift voucher expire?

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