FAQs

Q. How did Metalbird start?
A. Metalbird was started in New Zealand in 2009, as a street art project.

Q. What is a Metalbird made from?
A. Metalbirds are laser cut from 3mm Corten® steel.

Q. What is Corten® steel?
A. A copper chromium alloy steel, Corten® is weather resistant – it’s designed to rust quickly, which gives a layer of protection. It means that Metalbirds last for decades, with a patina that changes with the seasons.

Q. Do you include order information in the shipment?
A. No – because Metalbirds are often given as gifts, your order information is emailed to the address you give us at the check out.

Q. How much does shipping cost?
A. $6.00 NZD. Or Free Shipping on all orders over $150 (only valid on orders traveling within NZ). 

Q. Can I ship to multiple addresses?

A. Yes, you can. You just have to place an order for each address separately. Shipping fees will apply for each order placed. In order to take advantage of promotional periods, or free freight, orders must be placed together to qualify.

Q. How long will it take to dispatch my bird?
A. If you order before 2pm, we generally ship on the same day as order received and orders are delivered the next business day if you live in metropolitan areas, 2 -3 days rural. *COVID-19 UPDATE: Due to complying with Level 3 restrictions, there may be up to a 72 hour processing time to get your order out the door due to staff reductions. At this stage, there are no delays with our Couriers. We appreciate your patience during this time. 

Q. Do you ship overseas? 

Y. Yes! If you head to our website and enter in your preferred delivery address, your shipping costs and fees will be calculated for you before you checkout. Please note: Anything going into Canada over the value of $20.00 CAD, is eligible to collect additional duties and taxes before delivery. Metalbird is not responsible for any additional international duties and taxes on delivery outside of NZ . 

Q. Where are Metalbirds made?

A. Here in New Zealand

Q. How do I install a Metalbird?
A. It’s easy – just hammer it into a tree, post, side of your abode, anywhere really! This is the exciting part where you get to become an Artist, and find the perfect spot for your art. 

Q. Will hammering in my Metalbird damage the tree?
A. No – you may see your tree leaking sap at first, but this will heal quickly. Hammering your Metalbird into a tree will not cause any long-term damage.

Q. Can you paint them?
A. No – Metalbirds are made from Corten® which is designed to rust. This means paint won’t stay on for long. If you really want to, you could try prepping the surface, and get them professionally powder coated. However, we like them just the way they are - in the natural state.

Q. Will it go rusty?
A. Yes – Metalbirds are made from Corten® which is designed to rust. This gives them long term protection against the elements, and a beautiful patina that shifts with the season. 

Q. How can I become a reseller?
A. Please send an email through to [email protected] to receive more information. 

Q. Do you ship?
A. Yes, Metalbirds are sent as regular mail in a beautiful flat box.

Q. Where are your shops?
A. You can easily buy your Metalbird online here. For a list of stockists, please contact us on [email protected] 

Q. Why does my Metalbird change colour? 
A. Metalbirds are made from Corten® which is designed to rust. This gives them long term protection against the elements, and a beautiful patina that shifts with the season.

Q. Can Metalbirds be sent as gifts?
A. Yes absolutely! No pricing information is delivered with your bird. There is also an option to leave a personal message before you checkout, that will be printed out on the back of our beautiful postcard. 

Q. Do you do gift cards?

A. Yes! We have gift vouchers which are sent electronically. Gift voucher amounts are available in 7 different amounts to match our differently priced birds. Your gift voucher will be sent directly to the email you have provided. If you are unable to locate your voucher, please check your junk box. If you are still unable to locate, please contact us at [email protected], and we will resend the vouher. 

Q. Does my gift voucher expire?

A. No! Feel free to use it anytime. 

Q. How do I become a reseller? 

A. Apply here